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EZ CARE Contact Information
Main Telephone Number Toll Free
1-877-690-7783
Member Services Department 305-421-1228 (Miami-Dade) 1-877-690-7783 (Toll-Free) Provider Eligibility and Benefit Verification 305-421-1220 or 954-986-0266 1-866-273-9444 (Toll-Free) Behavioral Health Services-CompCare
For Appointments and Authorizations Services 1-877-224-0971 Dental Services-DentaQuest 1-800-964-7811 Fraud & Abuse Hotline 305-460-0648 or
State of Florida’s Fraud & Abuse Hotline
1-888-419-3456
Member Grievances & Appeals 305-421-1228 (Miami-Dade)
1-877-690-7783 (Broward)
Provider Claim Disputes and Appeals 305-460-0650 or 1-800-348-5548 Non-Emergency Transportation Services 1-866-726-1457 (Miami-Dade)
1-888-542-6635 (Broward)
Vision Services-Advantica EyeCare 1-877-690-7783 TDD (for Hearing Impaired) 1-800-517- 6923
Corporate Office/Correspondence Medica Health Plans of Florida, Inc.
4000 Ponce De Leon Blvd. Suite 750
Coral Gables, FL 33146
Member Grievances & Appeals
Medica Health Plans of Florida, Inc.
Grievance Coordinator-EZ CARE 4000 Ponce De Leon Blvd., Suite 750 Coral Gables, FL 33146 Claims Medica Health Plans of Florida, Inc. Claims Department
PO Box Address 14-5330
Coral Gables, FL 33114-5330
Behavioral Health Claims Comprehensive Behavioral Care , Inc. (CompCare)
3405 W. Dr. Martin Luther King Jr. Blvd.,
Suite 101, Tampa, FL 33607
Fraud & Abuse
Medica Health Plans of Florida, Inc.
Compliance/Fraud & Abuse Department
4000 Ponce De Leon Blvd. Suite 750
Coral Gables, FL 33146 |
If you have any questions or concerns, please call or write to Medica Health Plans of Florida, Inc.'s Member Services Department. We will be happy to help you.
Our business hours are Monday through Friday 8:00 AM - 7:00 PM. |
